We stayed in a studio on Parque Santiago 3 for one week earlier this month.  The studio was on the 3rd floor and had lovely views.  It was great as it was for our honeymoon.  The only negative comment I would have is that there was no lift.  It wasn’t a problem for us, but it could be for someone less mobile. That’s one of the advantages of booking a privately owned apartment as this was. As you can ask questions about the location and the accessibility. Whereas if you book through the hotel you will be allocated an apartment on arrival. I have a friend in a wheelchair who obviously needed an apartment on the ground floor and she was allocated an inappropriate apartment. Luckily they were able to move her to a more suitable one, but it just goes to show. We booked our privately owned studio through Karen from Holidays4u.org, who I would definitely recommend and we will definitely use her again. Another thing to be aware of on this complex is that the pool is salt water. Again not a problem for us, but it isn’t everyone’s favourite.  It think it is healthier though. The studio we had seemed very spacious.  There was a great deal of sun on the balcony, which was great for sun bathing, but it did make the apartment hotter during the evening. Everything is close by.  It is a very easy walk to the beach. There are also plenty of lovely restaurants and bar around the complex. There is even a gym now, which we used quite a lot.

Jacky from Bristol (August 2016)

Have just returned from a 2 week holiday on this lovely complex, Parque Santiago 3.  We stayed in an apartment this time which had lovely views of the sea and pool.  We booked through Karen Durant from Holidays 4U, who was very efficient in dealing with our booking.  She was even on hand when we arrived at the apartment and the key wasn’t in the key box. She quickly arranged for someone to come out to us with the key.  We booked a one bedroom apartment.  It was for myself, my husband and our 7 year old daughter.  She absolutely loved the water slides.  It really is the best complex in Tenerife because of this feature. We would definitely book one of the privately owned apartments again, which is what Holidays 4U offer.  As when you book through a travel agent or through the hotel, you don’t get to choose your location. We have done that in the past and ended up in a room overlooking the road, which wasn’t much fun. The weather was great during our stay, but very hot in the apartment as there is no air conditioning on Parque Santiago 3 on the whole, or there are a few private owners who have had it installed.  The facilities on the complex more than make up for that though. The restaurants in the surrounding area are very nice and there are some good bars as well. It really is a very upmarket area. The shopping is also to die for.  My favourite is Zara, I could have easily spent several afternoons in there. But that would have been unfair on my family!

Thea from Denmark (August 2016)

We have just returned from a fantastic holiday on Parque Santiago 1 which we booked through Karen from Holidays 4U. We have used Karen many times now and would definitely recommend her. She is always very responsive during the booking process, replying to emails quickly and professionally. She provides good information on the apartments. Having booked through some popular online booking engines, we much prefer Karen’s personal approach, rather than just clicking a button to book, or dealing with someone who doesn’t respond quickly.  It can be very frustrating. The apartment we booked this time was very nice. The south facing balcony was very sunny, which was what we wanted. The lounge was modern, with comfortable sofas and chairs and a modern flat screen TV which was very big and had a good selection of channels including English ones.  We were travelling as a couple, so we didn’t mind that the bedroom was galleried, but it may not be suitable for some parties. It was a nice touch that the bathroom was ensuite, but again this could be problematic if there are 3 adults staying in the apartment.  But we loved the apartment and couldn’t fault it in anyway, as far as our holiday was concerned. The bathroom has a walk-in shower which would be good for anyone with difficulty getting into a bath, such as my parents. It also had a washing machine in the kitchen which was very handy as my husband spilt some red wine on his favourite white shirt, so being able to throw it in the wash straightaway was really a life saver.

Marie-Louise from Liverpool (July 2016)